Responsible Gaming
Gambling should feel like entertainment, not a way to earn income or pay off debt in Canada.
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SpinRise supports steady habits: keep an eye on the time you spend and the money you use. Small choices early can help keep play comfortable later.
Control tools you set
You can set personal limits at any time. Choose a daily, weekly, or monthly option that fits your routine.
| Tool | Timeframe | What it does |
|---|---|---|
| Deposit limit | Day / week / month | Caps how much you add to your balance in CAD. |
| Wager limit | Day / week / month | Restricts total stakes placed across games. |
| Loss limit | Day / week / month | Measured against the initial deposit, not later winnings. |
| Loss limit example | Deposit then win |
|
| Session limit | Time cap | When time ends, the system logs you out automatically. |
| Session range | Minutes | From 6 to 1,000,000 minutes. |
| Changing limits | Decrease vs increase | Decreases apply immediately; increases require email confirmation and take effect after the current period ends. |
| Cooling-off | Temporary break | No deposits or promos; withdrawals remain available; access returns automatically after the break. |
| Self-exclusion (in-account) | Longer block | Account disabled; no deposits or withdrawals; removed from promos; access returns automatically after the period ends. |
Taking a break, your way
Cooling-off is designed for a short pause. Deposits and promotions stop during the break, while withdrawals remain available.
Self-exclusion creates a firmer barrier. During self-exclusion, login access is blocked and you cannot request withdrawals yourself.
For self-exclusion by request, email [email protected] to block access for a fixed or open period. To withdraw any remaining balance, contact support; proof of identity may be requested and KYC can still apply.
Help beyond the casino
If gambling stops feeling manageable, independent support is available. Options include Gamblers Anonymous, GamCare, and Gambling Therapy.
- Consider outside support if play affects your mood, sleep, or daily plans.
- Use cooling-off when you want a short reset.
- Choose self-exclusion when you need stronger boundaries.
Age and verification safeguards
SpinRise is 18+ in Canada. Proof of identity may be requested, and underage access is blocked immediately.
Soft next step
If you’d like help setting a limit or arranging a break, email [email protected] whenever it suits you.